Privacy Policy

This Privacy Policy explains how Homezai, Inc. ("Homezai," "we," "our," or "us") collects, uses, stores, and protects information when you use Homezai.com or our related services (the "Services").

1. Information We Collect

1.1 Information You Provide

• Name, email, phone number, and contact details
• Property preferences or location interests
• Messages you send via the platform
• Account credentials (hashed and encrypted)

1.2 Automatically Collected Information

• IP address and device identifiers
• Browser type and operating system
• Usage data and interaction logs
• Cookies and similar tracking technologies

See "Cookies" section below.

1.3 Information From Third Parties

We may receive data from:

• real estate listing services,
• licensed real estate agents and brokerages,
• analytics services,
• communication platforms (SMS, email).

2. How We Use Your Information

We process data to:

• match consumers with appropriate listing agents,
• send and receive messages,
• schedule showings,
• personalize AI recommendations,
• provide, maintain, and improve the Services,
• comply with legal obligations.

3. Legal Bases for Processing (GDPR-style transparency)

Although we operate in the U.S., we align with global privacy best practices. We may process data under:

• consent,
• contract performance,
• legitimate interests (platform optimization, fraud prevention),
• legal compliance.

4. Sharing Your Information

We may share limited information with:

• Agents and brokerages you choose to communicate with
• Service providers (hosting, messaging, analytics, scheduling tools)
• Legal authorities if required by law
• Subcontractors bound by confidentiality and security obligations

We never sell personal information.

5. Data Retention

We retain information only as long as needed for:

• providing the Services,
• complying with legal obligations,
• resolving disputes.

You may request deletion at any time (see "Your Rights").

6. Your Rights

Depending on your state, you may have rights to:

• access your data,
• correct inaccurate information,
• delete your data,
• opt out of data sharing for advertising,
• request a copy (data portability).

Requests: privacy@homezai.com

7. Cookies & Tracking Technologies

Homezai uses cookies to:

• improve website functionality,
• remember preferences,
• analyze usage patterns,
• support personalized experiences.

You may adjust your browser settings to block cookies.

This website uses Google Analytics 4 to understand website traffic, visitor behavior, device and browser information, and marketing performance. Google Analytics collects anonymized, aggregated data and does not identify individual visitors by name. For more information, see Google's Privacy Policy. To opt out of Google Analytics data collection, you may use the Google Analytics Opt-out Browser Add-on or adjust your browser settings.

8. Data Security

We use industry-standard protections:

• encryption in transit and at rest,
• multi-factor authentication for critical systems,
• monitoring and logging,
• periodic security tests.

No system is 100% secure, but we take reasonable measures to protect your data.

9. Children's Privacy

The Services are not intended for children under 16. We do not knowingly collect data from minors.

10. International Visitors

Homezai is based in the United States (Florida). If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S.

11. Changes to This Privacy Policy

We may update this Policy periodically. We will post changes on this page with a new "Last Updated" date.

12. Contact Us

contact@homezai.com
Homezai.com (HomeEZY, LLC.)
255 Alhambra Circle, Suite 700
Coral Gables, Florida 33135 USA